Swan Housing Group

The Swan Housing Group is a group of companies working together for the benefit of the communities we serve.

Our mission is to:

Deliver effective services, enterprising solutions and exemplary homes and communities.

We are committed to being responsible in managing our business practices in order to balance environmental, social and economic considerations. We have pledged to behave ethically and contribute to economic development while improving the quality of life of our workforce and their families as well as the local community and society at large.

The Swan Housing Group corporate strategic aims have been set to ensure we meet the requirements of our stakeholders and our strategy details how we intend to deliver, measure and monitor our actions. Our new Corporate Strategy fro 2017 -2022 details that by Together Delivering More, we can meet the challenging needs of communities in East London and Essex, delivering neighbourhoods that are healthy, vibrant and sustainable. Read the Swan Corporate Strategy in full.

Our values are:

  • I am innovative
  • I want to make a difference
  • I am enterprising
  • I believe in our social purpose

To achieve this we have set four core commitments to enhance:

  1. Education, Training and Employment
  2. Community Development
  3. Environment
  4. Health, Protection, Wellbeing and Sport

Education, Training and Employment:

We want to invest and empower our residents, service users and the local community through the provision of high quality training and employment opportunities.

Community Development:

Swan invests in a Resident Involvement and a Community Development Team, to encourage and build community cohesion and development.


Swan continues to maintain an effective ISO 14001 Environmental Management System and is working towards achieving Sustainable Homes Index for Tomorrow (SHIFT) Platinum Award.

Health, Protection, Wellbeing and Sport:

We recognise that health, protection, wellbeing and sport are crucial to supporting our communities in all aspects of their lives.

In 2009 Swan Housing Association introduced the Swan Foundation; a charity designed to help communities in East London and Essex to reach their potential and remove barriers to achievement. The charity awards grants to local groups to ensure solutions are designed and delivered at grassroots level, meeting the very needs our customers require.