Website Information

Information

The Swan Foundation is part of the Swan Housing Group comprised of trustees, partners, suppliers, and employees of Swan Housing. More information on Swan Housing can be found on the Swan website (www.swan.org.uk)

Copyright

All content on this web site including design, information, text, images, photos and code is Copyright to The Swan Foundation & The Swan Housing Group

Permission is granted to copy, store and print this web site for personal and private reference only. Any other use including modify, redistribute, reproduce, republish, post, transmit, transfer, display, license, create derivative works from or sell any information, products or services obtained from this web site is prohibited without our express, advance, written consent.

Liability Disclaimer

This web site and its content is provided on an ‘as is’ basis and no warranty is given as to the accuracy, completeness, timeliness or suitability for any purpose of any information and is not responsible or liable for any errors, omissions, technical inaccuracies or typographical errors. All information on this web site is subject to change without notice.

Swan Foundation nor any of its employees, trustees, partners, or suppliers do not make any representations about the suitability or fitness for purpose of the information, products, and services contained on this web site for any purpose and will not be liable for damages arising out of or in connection with the use of this site or the information in it. No liability is accepted for any errors or omissions in such information.

In no event shall Swan Foundation nor any of its employees, trustees, partners, or suppliers be liable for any indirect, incidental or consequential damages connected in any way with the use or non-availability of this web site.

Swan Foundation will take reasonable efforts to ensure this web site is available to access 24 hours a day, 7 days a week although no guarantee is made of uninterrupted access. Access may be interrupted for scheduled and unscheduled maintenance purposes plus systems outages. Swan Foundation does not guarantee that the operation of this web site will be error-free, that defects will be repaired, or that this web site nor the servers that host it are free from viruses or other harmful elements.

Neither Swan Foundation nor any of its employees, trustees, partners, or suppliers accepts responsibility for any information contained in any web site accessed via a hypertext link from this web site. The content, accuracy and opinions expressed in such web sites are not checked, analysed, monitored or endorsed by us.

This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and third party claims, save that nothing shall exclude or restrict liability for death or personal injury resulting from the negligence of Swan Foundation nor any of its employees, trustees, partners, or suppliers.

Privacy Policy

The Swan Foundation is committed to safeguarding the privacy of our users while providing the highest possible quality of service. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). If you have any requests concerning your personal information or any queries with regard to these practices please contact [email protected]

Information collected

We collect the information you supply to us through our registration forms, and every time you email us. We also collect information automatically about your visit to our site. The information obtained in this way, which includes browsing patterns, is only used in aggregate form, and as such cannot be used to identify you.

This aggregate information is used to:

  • Aid strategic development
  • Audit usage of the site
  • Use of personal information

We process personal information collected via the Swan Foundation for the purposes of:
Providing the best possible service. Processing any applications or enquiries you may have made and providing you with information about products and services we offer.

You can also stop receiving any information about us and our services by contacting us by email [email protected].

Disclosures

We will not pass your information to any third parties.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

The following cookies are set when browsing the Swan Foundation website. A session cookie will expire when you close the website tab.

Name of cookie Related service Expiry period Purpose
CONCRETE5 Concrete5 CMS Session This is an essential cookie placed by the Concrete5 CMS that tracks the current user session on the website.
DYNSRV Server Session This cookie is added by our web hostings load balancer to track which web server to send the visitor to. It's purpose is to improve the performance of the website.
__cfduid CloudFlare 5 years To protect our website from security threats such as hackers and to improve it's performance our site is routed through CloudFlare.
_ga Google Analytics 2 years This cookie is set by Google Analytics and is used to distinguish users
_gat Google Analytics 10 minutes This cookie is set by Google Analytics and is used to throttle the request rate
khcookie, APISID,S_awfe, SSID, SS, SID, SAPISID, PREF Google Maps 10 years This cookie is set by Google on any page that includes a Google Map. Data stored includes various unique identifiers, except for PREF which stores your options such as preferred zoom level.


Third party cookies

We sometimes embed video content and RSS feeds from different websites. Pages with this embedded content may present cookies from these websites. Similarly, when you use one of the share buttons on our website, a cookie may be set by the service you have chosen to share content through. You should check the relevant third party website for more information about these cookies.

Google Analytics

Portions of this website use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can view Google's full privacy policy here.

Freedom of Information Requests

Contact [email protected]


Photography and Images

All photography and computer generated images used on our website are indicative and for illustration purposes only.